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Interlibrary Loan / Document Delivery Services: Request Books/Media

Interlibrary Loan supports the instructional, research, and scholarly activities of current Idaho State University faculty, staff, and students by providing access to materials not owned by the ISU Libraries.

Contact Information

  • Interlibrary Loan Office
    • Phone: 208-282-3127
    • Email:
  • Reference Desk
    • Phone: 208-282-3152
    • Email:
  • Circulation
    • Phone: 208-282-3248
    • Email: 
  • ISU Library, Idaho Falls
    • Phone: 208-282-7906
    • Email:
  • ISU Library, Meridian
    • Phone: 208-373-1817
    • Email:


  • Loan materials are anything that MUST be returned to the Lending library and include:
    • Theses/Dissertations.
    • Musical scores.
    • Government Documents.
    • Newspaper microfilm.
    • Audiobooks, DVDs, CDs, and other media.
  • Standard services are provided free of charge.
  • Available only to ISU faculty, students and staff on the Pocatello, Idaho Falls or Meridian campuses.
    • Faculty, students and staff not located on a campus, please contact your local library. We are unable to send materials that need to be returned to the lending library directly to patrons. You will need to adhere to the local library's policies and procedures.
  • Monitor Requests by checking your ILLiad Interlibrary Loan Account
  • Most items arrive within two weeks.
    • You will receive a notice in your ISU email account ( when available.
  • Due dates vary and are set by Lending library.
    • Overdue fees are $1.00 per item per day overdue.

How to request items NOT OWNED by ISU Library

This service is available only to ISU faculty,students or staff on the Pocatello, Idaho Falls or Meridian campuses.


  1. Check Library Catalog to make sure the Library does not have access to the item. If you need help. please contact the Reference Desk. If the Library has the item, please see the directions "How to request items OWNED by the ISU Library" below.
  2. Sign in to ILLiad Interlibrary Loan using your Bengal ID and last name to sign in to ILLiad Interlibrary Loan. First time users will be prompted to create an account.
  3. Select your request type (Book, Book Chapter, etc.) from Menu --> New Request on the left.
  4. Enter request information. Fields marked with a red asterisk (*) are required.
  5. Click "Submit".

You will need to submit a separate request form for each item.

How to request items OWNED by ISU Library

This service is available to all ISU faculty, students or staff.

For assistance, please contact the Reference Desk, ISU Library - Idaho Falls, or ISU Library - Meridian.

  1. Open the Library Catalog and search to locate a needed item (book, thesis, dissertation, musical score, government document, or video/CD/DVD). Click on the desired title. You are now at the Full Record of the title.
  2. Click on the Request Button in the toolbar at the top of the screen.
  3. Enter your Bengal ID Number and your Last name, then click the Submit Button.
  4. You MUST select a Deliver To: option from the drop-down list. Your choice will determine where the item is sent for pickup. There is a $4.00 charge for the Mail (ISU Items only) delivery service via USPS.
  5. Click the Submit  button when finished.
  6. The message Your Request for [Title] was successful tells you that your request is now being processed. If you do not get this message, start over and try again. Report any problems to the Circulation Desk at (208) 282-3248.
  7. When you are finished requesting items, click on the Logout button in the toolbar at the top of screen.
  8. The item will be located and sent to the requested delivery location.
  9. As soon as the item is located and processed, a message will be sent to your ISU email account telling you it is available for pickup or when to expect mail delivery. You can also check the status of your request by logging in using the  Login  button in the Library Catalog. Your request with its pickup location will appear under the heading "Items Available" (near the bottom, above "Fines and Fees").
  10. Picking Up the Item. The item will be sent to the delivery location you selected. Check with the Circulation Desk at the Eli M. Oboler Library (208) 282-3225, ISU Library -Meridian (208) 373-1817 or the ISU Library - Idaho Falls (208) 282-7906 to see if your request is available for pick up. Mail delivery is via USPS priority mail to the address you typed into the Comments box. It typically takes 4-5 days.
  11. Returning the Item. Return items to the same location you picked up from or mail to the Eli M. Oboler Library, Idaho State University, 921 S 8th Ave Stop 8089, Pocatello ID 83209-8089. Please allow adequate time for return mailing or renew items as needed to avoid overdue fines. If the item was mailed to you, a pre-paid return mailing label was included with the item. This label allows you to return the item using any U.S. Postal Service mailbox. Visit the Mail Delivery Service Web page for additional information.

ILLiad Sign In

Click ILL Request Form  to go directly to the ILLiad Interlibrary Loan sign in page.

In your ILLiad Interlibrary Loan account, you will be able to:

  • Submit requests
  • Monitory status of your requests
  • Renew books
  • Download articles


Get Online Access Support
• Eli M. Oboler Library • 850 S. 9th Avenue • Stop 8089 • Pocatello, Idaho, USA 83209 • Site Feedback - Library Webmaster
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